| Support Services |
|
|
 |
|
|
|
|
Responsive
& Reliable. |
|
With all the right tools. Here to help |
|
|
 |
|
|
|
|
 |
Home Support
Services 
Support Services
In today’s context Institutions, Governing Bodies and
Business Enterprises face tough challenges – of enhancing
value and its competitive advantage as also qualitative and responsive
functioning. The crux lies in adopting time tested business
logic of ‘Out Sourcing’ so as to let Management and Governing Bodies focus on
its core competence and business environment. Since ICT Infrastructure is one of
the most critical, complex and a specialized ‘High End Driver’ for any of the
business and governing processes; ‘Out Sourcing’, therefore, is
an absolute imperative. Logix is, therefore, well focused in
this field of convergence reality; the service issues, combination of diverse ICT application systems, network and software centric terrestrial and mobile
platforms. Business Process Outsourcing (BPO) takes on a number of hues and
shades. Our involvement in the field of BPO relates to Consultancy, Facility
Management Services (FMS), Annual Maintenance Contract (AMC) , and 24 X 7
Operations and Maintenance Contracts (OMC). |
 |
|
| Consultancy |
 ICT
vision planning, Project design and implementation with related HR and financial
implications are a knowledge intensive specialized field. Implementing Network
Solutions, value added E-Business or E-Governance applications can be
challenging in today’s dynamically changing ICT environment. We have a number of
experienced consulting professionals with rich domain
knowledge to apply proven methodologies and 'State of the Art' technologies to help development of end to end, multi vendor network software based solutions for your organizational requirements. Writing of Detailed Project Reports (DPRs) and Request For Proposals (RFPs) with requisite technical specifications and Qualitative Requirements (QRs) is another area of our Support Services.
|
more  |
|
|
| Facility
Management Services |
 Availability
of highly trained Human Resource helps us provide ‘On Site’
Facility Management Services for care, maintenance and management of your
infrastructure in accordance with the laid down Service Level Agreement
(SLA). In certain functional applications, only software or web
based FMS support is also undertaken. |
| more |
|
|
| Annual
Maintenance Contracts |
 Logix
undertakes Annual Maintenance Contracts (AMC); either comprehensive annual
maintenance i.e. with material (hardware/software) or purely fault and repair
based; material (hardware/software) being provisioned under respective
organizational arrangements. AMC either is in respect of own executed projects
or existing ICT infrastructure already established with an Organization. Logix’s executed ‘Turn Key ‘Projects in any case have a well specified Warranty Clause built- in as per the Client’s requirement. |
| more |
|
|
|
|
Operation & Maintenance Cont |
 24 X 7 Supervision, Operation and Maintenance of Communication and IT Infrastructure also forms a part of our Support Services. This is undertaken either through employment of ?On Site? O&M Staff or it can be also ?Call Based? depending upon time sensitivity or operational requirement as per laid down Service Level Agreement (SLA). |
| more |
|
|
| Technology
Assessment |
Logix undertakes technology assessment along with Web based proof of concept or even Project based 'On Site' deployment as per your organizational requirements. While web based proof of concept can be and on 'No Cost No Commitment' basis, 'However, on site Pilot Project based deployment would involve cost implications. |
| more |
|
|
| Training |
 Training is an absolute imperative for effective infrastructural support. Training capsules and packages could either be part of the Turn Key Project solutions or customized training courses concerning a vide variety of ICT related technologies such as LAN, VAN, Routing, Settings, security and so on. This can be conducted both "on site" as well "off site" at our Training Centre atGurgaon.
|
| more |
|
|
|
|
Email Us :
